Rexall PharmaPlus Canada Coupon Policy

Rexall PharmaPlus Canada Logo

Here is the Rexall PharmaPlus Canada coupon policy (I received this response when I asked them about coupon acceptance in their stores):

We do not have a coupon policy.

Whatever is on the back of the coupon is what we honour.

I know our stores do accept manufactures coupons; however some Rexall coupons might have a disclaimer that says that it cannot be used in conjunction with any other promotions.

Ultimately, the store manager has the final say whether or not you can use two coupons together or not.

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  1. Jennifer says:

    I was so disappointed today when I went to rexall to get the multibonita vitamins that were on sale for $9.99 with my $10 coupon and the cashier told me that I would have to buy 2 and only use one coupon because the coupon exceeded the value of the vitamins. The manage (I assume) came over and told me that I cannot use my coupons at all because they were worth more than the vitamins. Because they do not have a coupon policy I was sure they would accept my coupons and I would just be on my way. Instead I waited on line for 10 minutes then waited another 10 minutes for the manager and she talked to me like I was the biggest moron in the world. Because she was so rude I left while she was still talking and needless to say I will NEVER go to another Rexall store in my life. I don’t care if they are giving things away for free, I will NOT be treated like that again! What a joke….

  2. Orpio says:

    i will be calling head office tomorrow about what was a complete waste of time today at rexall. I was treated like a theif for trying to use my coupons on sale prices..things were ringing up wrong prices and I was told they do not follow the scanning code of practice. they kept my $10 multibionita coupons because they said they were fraudulant, was told there was no b2g1 magazine promotion and when I called the store owner today and read him the letter above he told me not to bother using my P&g duracel coupons this sat for the 2/$5 sale as they will not be honoured…can they reject p&g coupons?

  3. Melody says:

    I agree that Rexall coupon policies are ridiculous. I’ve worked at one for a few years now and gone through a few managers. The bottom line is it’s really up to the manager. I’ve had ridiculous anti coupon managers and go-for-it managers. Really best to call the manager, not the employee ahead of time and ask them.

  4. Danna says:

    A couple days ago I went to Rexall with a Rexall coupon and the cashier would not let me use it. She came up with 3 different excuses as to why I could not use it. I didn’t have time to waist, so I just left. When I got home I e-mailed the Rexall head office and after a few days they did email me back. By the end of everything, my local Rexall store manager offered to personally honour my coupon. I’m still not sure if I’ll go back to Rexall though.

  5. sharmel says:

    went in the store to buy dove body wash on sale $2.99 and i had $2.00 coupon off the casheir would not give it to me cause its already on sale. wastemy time standing in line i drop everything else i had walk out of the store take their flyers and went to another store and compare price and used my coupon. Rexall dont realise they loosing customer too bad.

  6. A York says:

    REXall Sparks Street Ottawa allows coupon stacking, if I have a coupon From the manufacturer such as Maxwell House and a flyer coupon.
    This requires a lot of letter writting, research way before I begin to cut. Luckly you can use as many of their newspaper flyer coupons per transaction. But any idea of where to get these manufacturer coupons? and am I allowed to use as many of those as well?

    • Cassie Howard says:

      Manufacturer coupons are everywhere:,, printable coupons, tear pad coupons in stores, coupon inserts in newspapers, etc.

  7. Angie says:

    Just today I went into Rexall to buy Tide on sale for $4.99 and \i had a $3 coupon. They said it was Rexalls policy NOT to accept coupons on items that are already on sale! She said well then you would only be paying $1.99 – YAH! AND?? I argued enough that she finally took it, but what a pain!!!!

  8. Angie says:

    They will not take coupons on sale items. What a load of rubbish!! No more Rexall for me – I will go to Walmart or Extra Foods and price match from now on.

  9. Shelley says:

    I contacted Rexall about whether or not you can use a coupon on a sale item and received this response:
    ” Coupons may not be used in conjunction with one another or in conjunction with any current promotion or sale prices. “

  10. Char says:

    I have used coupons with sale item at Rexall stores in London, Ontario with no issues.

  11. Lynne says:

    I too have used coupons for sale items at Rexall in Oshawa with no problems. The cashier did check with the manager because I had a print-at-home coupon, but she was friendly and helpful.

  12. Jane says:

    My rexall says you can’t use a coupon that is worth more than the item: for ex. the item is $1 and the coupon is $1.50 – you’ll have to buy 2 of the item to use the coupon. Why do they do this? Don’t they know that people will take their flyer and price match somewhere else? And when they send the coupon in to the manufacture don’t they get the value back anyways? What’s the big deal?

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