Real Canadian Superstore – Price Match Policy

Real Canadian Superstore Price Match Policy.

Real Canadian Superstore Price Match

Here is the price match policy for Real Canadian Superstore:

Real Canadian Superstore Price Match Policy

Show us a lower advertised price on an identical item and we will match it. Applies only to our major supermarket competitor’s print advertisements in Ontario (i.e. flyer, newspaper).

We will match the competitor’s advertised price only during the effective date of the their print advertisement.Our major supermarket competitors are determined solely by us and are based on a number of factors which can change from time to time.

Identical items are defined as same brand, item type (in the case of produce, meat and bakery), size and attributes and carried at this store location.

Exclusions:

We will not match ‘multi-buys’ (e.g. 2 for $4), ‘spend x get x’, ‘free’, ‘clearance, discounts obtained through loyalty programs, or offers related to our third party operations (post office, gas bar, dry cleaners, etc.).

We reserve the right to cancel or change the terms of this promise at any time.”

Posted on, December 20, 2012
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Comments
  1. amanda says:

    whaaaaat? Superstore price matches????? My….life….is /…..changed!!

  2. Lauren says:

    I love superstore but don’t go there unless I need a specialty item. I hope because it seems like a newer policy the cashiers aren’t calling managers over about ever little thing

  3. Tracy says:

    Superstore will only match for a maximum of 2 of the same item, and they will only accept a maximum of 2 manufacturer coupons to purchase same items and of course no stacking it is one coupon per item purchased…

    I found this out the hard way when I shopped RCSS the last time just before Christmas. I checked their coupon policy on line before heading out to the store, printed it and took it with me. When I checked out I had 4 tubes of toothpaste (they make great stocking stuffers)… RCSS had A&H toothpaste on for $1.67/tube, and I had 4 coupons (actually I had 15 which exp on Dec 31/12 so I played coupon fairy and left the rest of them on the shelf)… they only allowed me to purchase two tubes with coupons so I had to leave the other two behind. There were several other items that followed suit.

    I spoke to the acting store manager (at 11:00pm) and they would not budge. The exact wording of their coupon policy states “they reserve the right to limit coupon quantities to reasonable family limits.”… I did not clear off any shelf, but apparently purchasing 4 tubes of toothpaste for stocking stuffers for a family of 4 is unheard of!

    I just thought I would pass this along. I have found superstore to be incredibly hard to shop at. They have left a bad taste in my mouth everytime I have shopped there in the last 6 months, and this was by far the worst (as I thought I had covered all of my basis and was following their policies to the letter… )

    I love your website and your regular emailed updates. It makes my day, and has REALLY helped our family to maximize the stretch for each dollar out of pocket! Thanks for all your help!
    Blessings to you for a great 2013!
    Tracy Wilton

  4. ashley says:

    Sure, they price match…but only on limited things, and their rules seem to change constantly. You can’t price match on “Club Card” items (ie. safeway club card prices), BOGO’s, etc. It makes it frustrating, because it’s constantly different so I have to check in at customer service all the time to see what that particular store will or will not price match on!

  5. Linda says:

    You guys are big crooks.Your staff is so unprofessional.I checked out your super store in Mission for my eyeglasses and the lady working there knew nothing about what she was doing.I would never recommend anybody buying glasses from super store.Her attitude was totally out of line and she didn’t seem to know what she was doing.

  6. Emily says:

    I used to love Super Store but recently the staff have been terrible when it comes to the use of coupons, price matching and sales. I have been told 2 different price matching policies from two different employees within 2 weeks. At first I was told they would price match up to the limit specifed on the competitors flyer, and if there was no limit specified then 4. However I went back yesterday and brought my sobeys flyer for kd with a limit of 12, and it seems another emoloyee now has a polciy. The new policy says they will only price match a product if it is not on sale, and up to their sale limit. Which to me doesn’t seem like price matching at all but rather just being difficult. It was very frustrating and made me think again about being a loyal customer there if that is the way they treat loyal customers.

    • BJ says:

      That is so odd. They won’t price match if it wasn’t on sale? The reason these items are put on the flyers in the first place is that they’re on sale.

  7. Beth says:

    I am not sure what Superstore you have all had problems with but I have never had an issue at the one in Oshawa. I have purchased 6 or 7 of the same items and used coupons and they have never refused them. I hope I never have a problem like the ones here….sorry about your hassles :(

  8. Laura says:

    Superstore price matches Pull-up diapers from Wal-Mart one day but won’t the next… very disappointed and will not be returning as there is no reason to drive across town only to find out that I’ll be charged more.

  9. Summer says:

    Inconsistencies with the cashiers make it difficult to shop at the superstore. They enforce policies as they wish – which makes it difficult when you’re at the cash already with goods in hand. For example, I’ve priced matched anywhere from one to 15 items which they would do. But once in a while, they say there is a limit to the number of items that can be price matched. However, this is NOT TRUE! It depends on the cashier. Those cashiers are typically road tripping. In that case, I’d move to a different cash. It just makes the whole experience very annoying and super inconsistent.

  10. Sara says:

    I price match at the Grimsby store all the time and never have an issue with quantities. I have also combined with coupons and again no probs.

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