Sears Canada – Price Match Policy

Sears Canada Price Match Policy.

Sears Canada Price Match

Here is the Sears Canada price match policy:

We’ll match any competitor’s advertised price for identical merchandise offered in Sears catalogues and on Sears.ca within 30 days of purchase.

Excludes Major Appliances, Sewing Machines, Vacuum Cleaners, Home Furnishings, Small Appliances, Furniture, Mattresses and Electronics.

We reserve the right to verify that the competitor is an authorized dealer located in Canada, that the advertisement is correct, and that the merchandise is identical (same brand, manufacturer and model name/number), and is in-stock at the competitor’s local store. The competitor’s offer must be in effect at the time of the Price Match request and the advertisement must pertain to the same geographic area.

Price Match Guarantee for Sears catalogue and website purchases does not include prices in

  • Sears retail stores
  • Sears Home/Decor stores
  • Dealer stores
  • Outlet/Liquidation stores
  • Value stores
  • Sears Outlet Site
  • Other Sears website exclusive advertised prices

Price Match Guarantee does not apply to

  • Sears HomeCentral installed products and services
  • Licensed departments or Sears Bank
  • Competitor club, co-op or wholesale purchases
  • Limited quantity offers
  • Clearance
  • After-rebate or coupon discounted prices
  • Auction website prices
  • Discounts for ‘cash’ purchases
  • Damaged, reconditioned, shop-worn, floor model or other items that are not new and first quality

Offer applies to the purchase price of the merchandise only, and does not apply to add-on related services such as delivery, installation, maintenance agreements, special credit or financing terms.

This program may be amended or discontinued at any time without notice.

To request a Price Match:

Price Match requests cannot be made at time of ordering; requests must be made in person. At pick-up, or within 30 days of pick-up or home delivery, bring in the local competitor’s current print advertisement showing a lower price for the identical national-brand item, and your original Sears sales receipt, to the nearest Sears catalogue location.

Canadian website prices as offered by comparable competitors will be honoured when accompanied by a printout of the current website advertisement. If your request qualifies, you will be refunded the difference in price.

For C.O.D. orders (where accepted), cash will be refunded or a cheque will be mailed to your home address; for account purchases the refund will be handled by a credit to the account used (credit may appear on the next statement that follows the statement showing the item purchase).

For Children’s Apparel and Footwear, Nursery Products or Juvenile products, we’ll match any competitor’s advertised price for identical merchandise offered in Sears catalogues and on Sears.ca within 30 days of purchase, or 90 days on purchases made with your Sears Financial Credit Card.

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Comments
  1. Laura says:

    FYI – Sears informed me that they can’t accept manufacturer coupons. I’m not sure if this is true or just what the manager’s personal policy was.

    I’ve used this policy before (on my parents’ TV) and it was a fight. I wouldn’t waste the time to argue a price match on smaller items.

    • Olivia says:

      I’m not impressed with their policy either. It appears to be such a hassle having to go back to the store with a catalogue location if you’re having it delivered.

      The Bay accepts manufacturer coupons at the store level.

      As for electronics, there is usually some slight differences for the same product. Electronic stores do this on purpose. Anyway, electronics are exempt for price matching.
      Not impressed!

  2. Jo says:

    I received a crib as part of my baby registry. The shower was on may 18,2013 and today on may 26,2013 the crib is $70.00 cheaper at the same Sears location. Could I get the difference issued as they are able to see it was purchased on my registry or can the person who purchased get the difference?

    I am very skeptical because I received something on my registry that did not fit my play yard. Even though the person who paid for them item paid more, they only reimbursed me the current price.

    Not sure how this sears system works

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